FinAid & FAFSA Customer Service & Support 1-800 Phone Number, Email

FAFSA is also known as Free Application for Federal Student Aid is completely for United States College students. FAFSA is one of the US Department of education which provides many services to US student’s student financial aid, Pell Grant, Federal student loans, Federal Direct Student Loan Program, Federal Family Education Loan Program, Perkins Stafford, PLUS Consolidation Loans and Private student loan.

FAFSA was using many students and financial aid organization advices to use these services for their higher education like college students for both UG and PG. If you are like to use the FAFSA services before you need some eligibility. 1. Students must have age between 18 to 25. 2. The students must be US citizenship. 3. You must need valid social security number.

Really FAFSA services are very useful to students and many of the students using this services and some of them like to use this FAFSA services, everyone would like to know information before use. So in this article I listed essential FAFSA customer service phone number and other services contact information.


FAFSA Customer Service Phone Number: 1-800-433-3243

Above mentioned number is FAFSA customer service phone number this number you can get information anything related federal student aid related information like check application status, make application correction, know more about student loan. This customer service number will works only Monday to Friday: 8 a.m. – 11:00 p.m. ET. Saturday: 8 a.m. – 5:00 p.m. ET. Sunday: 12 p.m. – 6:00 p.m. ET

Whenever you make a call to this number at very first the automated system will responses you as, welcome to the Federal Student Aid Information Center and then you will get alert notification message that is your call would be recorded for quality and training purposes.

  • If you are calling for know information for the status of your application and correction just say application status.
  • Or if you are calling for know information about pin or fax on the web just say website assistance.
  • If you are calling for information about existing student loan and lenders just say loans.
  • If you are looking for to speak to a customer service representative, just say customer service. After then your call would be transfer to customer service representative department after few minutes anyone of the representative agent will response you.
  • Or if would like to end your call say good bye.

Other Important Contact Information

  • Federal Student Aid Loan Customer Service: 1-800-4FED-AID
  • FAFSA Hearing impaired TTY Phone Number: 1-800-730-8913
  • FAFSA Live Chat
  • FAFSA contact Email address: or contact us

PIN Customer Service

  • PIN Customer Service Phone Number: 1-800-4-FED-AID (1-800-433-3243)
  • Apply For A PIN support phone number: 1-800-433-3243 or 1-319-337-5665

FinAid Customer Service Phone Number

College Scholarship Service

  • FinAid College Scholarship Service (CSS) support number: 1-609-771-7725

Direct Lending Customer Service Number:

  • Direct Loan Origination Applicant Customer Services: 1-800-557-7394
  • Direct Loan Origination Consolidation Customer Services: 1-800-557-7392
  • Direct Loan Origination TDD Services: 1-800-557-7395
  • Direct Loan Servicing contact number: 1-800-848-0979
  • Direct Loan Servicing TDD Services: 1-800-848-0983
  • Direct Loan Servicing Center Consolidation Department contact number: 1-800-848-0982
  • Direct Loan Servicing Center number: 1-800-848-0981
  • Direct Loan Servicing Center Debt Collection Service number: 1-800-621-3115
  • Direct Loan School Relations Origination & Servicing number: 1-800-848-0978

FAFSA on the Web

  • FAFSA Technical Assistance,Phone Number: 1-800-4-FED-AID.

Federal Student Aid Customer Service:

  • Federal student financial assistance: 1-800-4-FED-AID (1-800-433-3243).

FSA Ombudsman

  • The FSA Ombudsman Customer Service: 1-877-557-2575

Mail Address

U.S. Department of Education, 
FSA Ombudsman, 830 First Street, 
NE, Fourth Floor, 
DC 20202-5144.

Lender and Servicer FAA Hotlines Support Numbers

  • AFSA Data Corporation Customer Service number: 1-800-835-6511 or 1-800-508-5496.
  • American Express Customer Service number: 1-800-858-3455 or 1-800-692-7392
  • Chase Manhattan Bank Customer service number: 1-800-228-7605
  • Chela Financial customer service number: 1-415-283-2811 or 1-415-283-2837
  • Citi Customer Service Number: 1-800-846-1290
  • Deborah John & Associates customer service number: 1-800-242-0977
  • EFS Services, Inc customer service number: 1-800-634-2533
  • Financial Aid Services, Inc customer service number: 1-800-4-FAS-INC or 1-508-858-3888
  • Key Bank customer service number: 1-800-540-1855
  • Northstar Law and MBA Schools customer service number: 1-888-843-3097
  • Northstar Medical Schools customer service number: 1-888-843-0002
  • Northstar Undergraduate and Graduate Schools customer service number: 1-800-366-0603
  • Sallie Mae customer service number: 1-800-FAA-SLMA (1-800-322-7562)
  • Wachovia Education Finance customer service number: 1-800-347-7667

National Association of Student Financial Aid Administrators (NASFAA)

  • NASFAA Hotline Number: 1-202-785-0451
  • NASFAA Support Phone Number: 1-202-785-0453

National Service Customer Service Number:

  • National and Community Service Number: 1-800-94-ACORPS (1-800-942-2677).

OPE Customer Support Information

  • OPE customer support email address:

Selective Services

  • Selective service registration and financial aid eligibility: 1-847-688-6888.

Social Security Administration (SSA)

  • Social security number Support Phone Number: 1-800-772-1213.

Other Services Phone Number

  • Inspector General Hotline Customer Service Number: 1-800-MIS-USED (1-800-647-8733).
  • Internal Revenue Service (IRS) Contact Numbers: 1-800-829-1040

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